warunggol Casino & Sportsbook Data Care

This page describes what we collect when you use warunggol and how we keep that data protected. We at warunggol take privacy seriously — your personal information is encrypted, never sold to third parties, and handled only as needed to operate our platform and comply with law. When you open an account, deposit via DANA or e-wallet, or withdraw funds, we collect specific data for identity verification and fraud prevention. We explain exactly what we collect, who has access, and how long we keep it.

Our privacy policy applies to all users of warunggol, whether you access our platform via Android app, iOS browser, or desktop. We comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, our support team responds in English via live chat and can walk you through specific practices.

Data We Collect When You Use warunggol

We collect your data at several points. When you register, we ask for your name, email address, and phone number. When you verify your account for the first time, we may request a copy of your national ID, passport, or proof of address. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details and amount. When you withdraw, we verify your identity again and log the withdrawal request. When you use our platform, we collect logs of your login times, game activity, betting history, and device information such as your phone model and operating system.

We also collect data through cookies and similar technologies. These help us remember your login session, track site performance, and detect fraud. You can adjust your browser settings to limit cookies, but doing so may affect your experience on warunggol. We do not use cookies to track you across third-party websites.

How We Use Your Data

We use your data for specific purposes. First, we verify your identity to comply with anti-money-laundering (AML) and Know Your Customer (KYC) laws. Second, we process your deposits and withdrawals — we share payment details with our payment processors such as banks or e-wallet providers like mobile banking and local payment. Third, we prevent fraud and detect suspicious activity — we monitor your account for unusual logins, large withdrawals, or rapid betting patterns that might indicate compromise. Fourth, we provide customer support — when you contact us via live chatour team sees your account details and transaction history to help resolve your issue.

We do not sell your data to marketing companies or third-party advertisers. We do not use your data to build profiles for targeted advertising outside warunggol. We may share anonymized data (data that does not identify you personally) with researchers or analytics partners to understand platform trends. We may also disclose your data to law enforcement or regulators if required by law or a valid court order.

Third-Party Processors & Data Storage

We use third-party processors to help operate warunggol. These include payment gateways (which handle your online payment, e-wallet, or bank transfers), cloud providers (which host our servers and databases), and customer support tools. We choose these partners carefully and require them to protect your data under contracts that meet or exceed our own standards. They may access your personal data only to provide their specific service to warunggol.

Our servers may sit outside Indonesia — for example, in data centres in Southeast Asia or beyond. This means your data may be transferred across borders. By using warunggol, you consent to such transfers. Your data is encrypted in transit and at rest, so it remains protected regardless of location. If you have concerns about international data transfers, contact our support team to discuss this further.

Data Retention & Deletion

We keep your personal data for as long as your account is active and for a period after you close it. This retention helps us handle disputes, comply with tax and AML laws, and detect fraud. Typically, we retain transaction records for at least five years. Identity documents are encrypted and stored separately; we delete these when they are no longer needed for compliance purposes, usually within three to five years of account closure.

If you request deletion of your personal data, we will comply where possible and required by law. However, we may retain anonymized data (data that cannot identify you) indefinitely for analytics and fraud prevention. We also may retain data if required by law or if there is a pending dispute or investigation. Contact our support team if you wish to request data deletion — we will explain what can and cannot be deleted under applicable law.

Your Rights & Account Security

You have the right to request access to your personal data held by warunggol. You can also request correction of inaccurate data or deletion where applicable. To exercise these rights, contact our support team via live chat and provide proof of your identity. We respond to all requests within a reasonable timeframe, typically 14 days.

You are responsible for keeping your warunggol password secure. Do not share your login credentials with anyone. If you suspect your account has been compromised, change your password immediately and contact us via live chat. We will investigate and, if necessary, restore your account to a secure state. We never ask for your password via email or chat — we only ask for it when you log in to warunggol directly.

Mobile App & Push Notifications

When you download the warunggol Android app or use our platform on iOS, we collect device identifiers such as your Android ID or advertising ID. We use these to send you push notifications about your account — for example, alerts when your withdrawal is approved, when a Liga 1 match is about to start, or when a live casino table becomes available. You can disable push notifications in your phone settings or within warunggol account settings. Disabling notifications does not affect your ability to use the platform.

Our Commitment to Your warunggol Privacy

We at warunggol are committed to protecting your privacy. We use industry-standard encryption, secure servers, and regular security audits to protect your data from unauthorized access. We train our staff on data protection and require all third-party processors to sign confidentiality agreements. We do not sell, rent, or trade your personal information.

We review this privacy policy regularly and update it if our practices change. If we make material changes, we will notify you via email and ask you to review the updated policy. Your continued use of warunggol after such notice means you accept the changes. If you do not agree with the updates, you can close your account.

Contact Us About Privacy

If you have a question about our privacy practices, how we handle your data, or if you believe we have misused your information, please contact us. You can reach our support team via live chatwe respond in English and handle all inquiries confidentially. For formal privacy complaints, refer to our legal notice page for additional contact channels.

Special Circumstances

If you access warunggol from multiple cities — such as Jakarta, Surabaya, Bandung, or Medan — your account data is synced across all locations. This means your balance, betting history, and personal information remain consistent whether you log in from your phone in one city or switch to another. We maintain this consistency through encrypted cloud synchronization.

This privacy policy applies to all users of warunggol. We recognize that privacy laws differ across jurisdictions, and we strive to meet the highest standards in each region where we operate. By using warunggol, you agree to the terms of this privacy policy and our terms and conditionsIf you have concerns about how your data is handled in your specific jurisdiction, contact our support team — we are here to help.